Privacy Policy
Last updated: 17 November 2025
UK Visa Assist Limited ("we", "us", "our") is committed to protecting your privacy and handling your personal date transparently, securely, and in compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, enquiry forms, or services.
1. Who We Are
UK Visa Assist Limited trading as UK Visa Assist
Company Number: 16854931
Registered Office: 71-75 Shelton Street, Covent Gardens, London, WC2H 9JQ
We provide administrative support services only for UK visa applications. We do not provide legal advice.
2. What Personal Data We Collect
We may collect the following information when you contact us or use our services:
Personal Identification Data
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Full name
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Date of Birth
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Nationality
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Passport details
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Contact information (email, phone number)
Application Form
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Details required for the visa application
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Documents you upload or send to us
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Sponsor information (if relevant)
Payment Information
We do not collect or store payment card details. All payments are made securely via bank transfer to our official company account.
3. How We Use Your Data
We use your data only for:
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Completing your visa application form based on the information you provide
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Organising and preparing your documents for upload
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Communicating with you regarding your application
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Managing enquiries and bookings
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Keeping records for tax/audit compliance
We do not use your data for automated decision-making or marketing unless you opt-in.
4. Lawful Basis of Processing
We process your data under one or more of the following lawful bases:
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Contractual necessity - to provide the service you have paid for
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Legitimate interests - to manage our services securely and efficiently
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Legal obligation - to maintain basis financial records
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Consent - when you complete our enquiry form or tick the consent checkbox
5. Data Sharing
We do not sell or share your data with third parties for marketing.
We may share your data only when:
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You tick the consent box agreeing for us to refer your case to our trusted solicitors
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It is required by law (e.g., fraud prevention, court order)
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Our service providers require access for technical or security purposes (e.g., hosting provider)
We never share your data with UKVI or any government body. You remain responsible for submitting your own application and documents.
6. Data Retention
We only retain your personal data for:
30 days. After that, all documents, emails, and information are permanently deleted from our systems. We do not store client data long-term.
7. Data Security
We take reasonable steps to ensure your data is protected, including:
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Encrypted storage systems
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Secure email and document transfer
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Strict access controls
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Mandatory deletion after 30 days
However, we cannot guarantee absolute security due to the nature of online transmissions.
8. Your Data Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion (right to be forgotten)
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Withdraw consent at any time
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Object to processing
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Request data portability
To exercise your rights, contact us at: support@ukvisa-assit.com
9. International Transfers
We do not intentionally transfer your data outside the UK.
If external providers store data overseas, we ensure they comply with UK GDPR standards.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will always be published on our website with a new "last Updated" date.
12. Contact Us
If you have any questions about this policy or your data rights, contact us:
UK Visa Assist Limited, Registered in England and Wales 4